These terms are provided for transparency before checkout. They do not limit rights you may have under applicable law.
These Terms of Service ("Terms") govern access to and use of Rentals369, a property management software-as-a-service platform for landlords and property owners. By creating an account, starting a subscription, or using Rentals369, you agree to these Terms and the Privacy Policy.
1. The Rentals369 Service
Rentals369 provides software tools for rental property workflows, including landlord dashboards, property and unit records, tenant records, rent and lease tracking, maintenance workflows, document storage, tenant portals, vendor records, and optional integrations. Features may change over time as the service improves.
2. Accounts and Authorized Use
You are responsible for the accuracy of the information you provide, the activity under your account, and keeping login credentials secure. You may invite users only when you have the authority to share the related property, tenant, vendor, document, or account information with them.
3. Subscription Billing
Rentals369 is a paid subscription service. Pricing is shown before checkout and may include a base subscription, per-unit or per-tenant-record charges, and optional paid add-ons or integrations. Checkout and payment processing are handled through Stripe-hosted billing. By starting a subscription, you authorize recurring charges for the selected plan and add-ons until you cancel.
4. Cancellation, Refunds, and Account Access
You may cancel your subscription through the billing tools made available in the product or by contacting contact@rentals369.com. Cancellation stops future renewal charges but does not automatically refund charges already processed unless a refund is required by law or a written Rentals369 offer applies to your purchase. If a money-back guarantee or other refund term is shown at checkout, that specific offer controls for eligible purchases.
5. Customer Data
You retain ownership of the property, tenant, lease, repair, document, photo, vendor, and related records you add to Rentals369. You grant Rentals369 permission to host, process, transmit, back up, and display that data only as needed to provide, secure, support, and improve the service.
6. Acceptable Use
You agree not to misuse Rentals369, interfere with the service, attempt unauthorized access, upload unlawful or infringing content, abuse support channels, use the service to harass others, or use Rentals369 in a way that violates applicable law or another person's rights.
7. Integrations and Third-Party Services
Optional integrations, such as payment, accounting, email, or other third-party services, may be subject to their own terms and privacy practices. You are responsible for connecting only accounts you are authorized to use and for reviewing third-party terms before enabling integrations.
8. Service Availability and Changes
Rentals369 works to keep the platform available, secure, and useful, but no online service is guaranteed to be uninterrupted or error-free. We may update, suspend, or change features when needed for security, maintenance, legal, operational, or product reasons.
9. Support and Notices
For account, billing, privacy, or product support, contact contact@rentals369.com. We may send service notices to the email address associated with your account.
10. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the date above. Continued use of Rentals369 after updated Terms become effective means you accept the updated Terms.