Rentals369 does not sell personal information. We use service providers only as needed to operate, secure, measure, bill, and support the platform.
This Privacy Policy describes how Rentals369 collects, uses, shares, and protects information when you visit our website, create an account, subscribe, contact support, or use the Rentals369 property management platform.
1. Information You Provide
We collect information you provide directly, such as name, email address, phone number, company or portfolio details, account credentials, billing selections, support messages, and the property, unit, tenant, lease, rent, repair, notice, document, photo, vendor, and workflow records you choose to enter.
2. Billing and Payment Information
Subscription checkout and payment processing are handled by Stripe. Rentals369 receives subscription and billing status information needed to activate, manage, reconcile, and support your account. Rentals369 does not store full payment card numbers.
3. Automatically Collected Information
We collect technical and usage information such as device and browser details, pages visited, referral and campaign parameters, session activity, security events, and approximate interaction timing. This helps us operate the service, troubleshoot issues, improve product flows, and measure advertising effectiveness.
4. Cookies, Analytics, and Advertising Measurement
Rentals369 uses essential cookies for security, sessions, checkout, and preferences. We also use analytics and measurement tools, which may include Google Analytics, Google Ads conversion measurement, Ahrefs analytics, and Microsoft Clarity, to understand site usage and whether advertising leads to completed subscriptions. Browser settings and available privacy tools may let you limit or block non-essential cookies and tracking technologies.
5. How We Use Information
We use information to provide and secure Rentals369, create and manage accounts, process subscriptions, provide support, communicate service notices, prevent abuse, improve product workflows, maintain audit and security records, and comply with legal obligations.
6. How We Share Information
We share information with service providers that help us operate Rentals369, such as hosting, payment, analytics, security, email, customer support, and optional integration providers. We may also share information when required by law, to protect rights and safety, or as part of a business transaction such as a merger or acquisition.
7. Optional Integrations
If you connect optional integrations, such as accounting or email services, Rentals369 processes the data needed to provide those connected features. You should connect only services you are authorized to use and review each provider's terms and privacy practices.
8. Data Security
We use administrative, technical, and organizational safeguards designed to protect information, including encrypted transport, access controls, and activity/audit records for sensitive workflows. No online service can guarantee absolute security.
9. Data Retention
We keep information for as long as needed to provide the service, support your account, comply with legal obligations, resolve disputes, maintain security, and enforce agreements. You may request account or privacy help at contact@rentals369.com.
10. Your Choices
You may update account information in the product where available, contact us for support, unsubscribe from non-essential emails where an unsubscribe option is provided, and manage cookies through your browser or device settings. Privacy rights can vary by location.
11. Contact
For privacy, support, or account questions, email contact@rentals369.com.